How puncakwd Sources Official Results
We obtain official results from league-published sources. For Liga 1 Indonesia, we use the official league website and federation records. For Piala AFF, we reference the AFC and national federation announcements. For Champions League and international tournaments, we pull from UEFA and FIFA official channels. Our system cross-references multiple sources to confirm each result before settlement.
Results are typically confirmed within hours of match completion. For Liga 1 fixtures in Jakarta, Surabaya, Bandung, and Medan, we settle markets the same day or the following business day. For international tournaments like Piala AFF and Champions League, settlement follows the official league timeline — usually within 24 hours of the final whistle.
Settlement Timeline
Most football markets settle within 24 hours of the final whistle. We do not settle markets until the official result is published and verified. If a league delays its official announcement, our settlement is delayed accordingly.
Once settled, your payout is credited to your puncakwd account balance. You can then withdraw via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet). Withdrawal processing depends on your chosen payment method and account verification status.
Settlement Rules by Market Type
Different market types settle based on different outcomes. Match-winner markets settle on the final result — home win, draw, or away win. Over/under goals markets settle on the total goals scored in regular time (not extra time or penalties, unless specified). First-half markets settle on the half-time score only.
For knockout tournaments like Piala AFF, we offer markets that include extra time and penalty shootouts. Our Official Result system specifies which markets include these outcomes and which settle on regular time only. This distinction is shown in the market description before you engage.
- Match winner
- Settles on the final result after regular time (or extra time / penalties if specified in the market).
- Over/under goals
- Settles on total goals in regular time unless the market explicitly includes extra time.
- Both teams to score
- Settles based on whether each team scored at least one goal in regular time.
- First-half result
- Settles on the half-time score only; second-half goals do not affect this market.
Disputed or Changed Results
If a league later changes an official result — for example, due to a disciplinary decision or administrative correction — we update our settlement accordingly. Our Official Result system monitors league announcements for up to 48 hours after the initial result. If a change is published within this window, we adjust payouts and notify affected users.
If a match is abandoned or postponed, all markets are voided and stakes are returned to user accounts. We do not settle markets on abandoned matches. If a match is rescheduled, markets remain open until the new fixture date, and settlement follows the new match result.
Withdrawing After Settlement
Once your market settles and your payout is credited, you can withdraw your winnings. Your puncakwd account balance reflects all settled payouts immediately. To withdraw, navigate to the withdrawal section in your account dashboard and select your preferred payment method.
We accept withdrawals via mobile banking, local payment, and online payment, which typically process within standard verification windows. e-wallet and mobile banking follow similar timelines. Bank transfers to local payment, online payment, e-wallet, and mobile banking may take longer, depending on your bank's processing schedule. local payment transfers route through your linked bank or e-wallet and settle accordingly.
Verification and Withdrawal Limits
Your first withdrawal requires account verification. You provide your full name, date of birth, and identity document (KTP or passport). Our verification team reviews your submission within standard processing hours.
Once verified, your account unlocks full withdrawal access. Minimum and maximum withdrawal amounts vary by payment method. We display these limits in your account settings. Withdrawals are subject to standard security review before funds leave our platform.
Live-Dealer and Esports Settlement
Live-dealer games (blackjack, roulette, baccarat, Dragon Tiger) settle instantly. Our Official Result system records the dealer's final hand or the wheel outcome, and your payout is credited immediately. No external verification is needed — the game outcome is final once the round closes.
Esports markets on puncakwd settle based on official tournament results. Mobile Legends, Free Fire, and PUBG Mobile tournaments publish official results through their league channels. We monitor these sources and settle markets within hours of the official announcement. If a tournament result is disputed or overturned, we follow the league's final decision and adjust settlement accordingly.
Account Recovery and Result Disputes
If you cannot access your puncakwd account after settlement, our support team can help you recover access. We verify your identity using the information you provided during account creation. Once verified, we restore your account access and confirm your settled payouts.
If you dispute a specific Official Result, contact our support team with the match details and your market reference. We will cross-reference the league's official record and provide clarification. If we identify an error in our settlement, we will correct it and adjust your account balance accordingly.
Our multilingual support team is available to answer questions about Official Results, settlement timing, and withdrawal procedures. You can reach us through the help section in your account dashboard. Response times vary depending on inquiry volume, but we aim to address settlement and account questions within standard service windows.
For Idul Fitri, Idul Adha, and other regional holidays, our Official Result system remains operational. Settlement may experience standard delays during peak periods, but we continue to process results and payouts according to our normal timeline.